1. Excessive absence roster is generated from names submitted by Instructors.

2. When a student’s name appears on more than one instructor’s excessive absence list (These names are forwarded to Financial Aid via email), the Office of Financial Aid sends the students an email to arrange a conference with the Director of Financial Aid to discuss the matter.

3. The conference between the Director and student will determine if the student is eligible for a refund. Additionally, the student and Director of Financial Aid will discuss why the student has been excessively absent and if the student plans to continue attending class(s).

4. The Office of Financial Aid sends a second email to instructors requesting updated dates of attendance.